App Download and login instructions

Step 1: Download and Install

  • Apple: From the App Store, search “Traders Reserve.” Or download from the link below.
  • Download and install

 

  • Android: From Google Play, search “Traders Reserve.” Or download from the link below.
  • Download and install

Step 2: Allow Notifications

  • Opening the app for the first time will trigger a popup asking if you would like notifications. Click Allow to accept.  If you do not allow notifications you will not get notifications from the  Traders Reserve App.

For Android: Depending on the Android version you are running prompts may not display. 

Step 3:

  • Don’t forget to leave us a 5-star review.

Step 4:

  • Click Ok on the popup. 

For Android: Depending on the Android version you are running prompts may not display. 

Step 5:

  • Click ☰ at the bottom right of the screen.

 

  • From the menu, click “LOGIN” at the bottom of the menu. 
  • From the Login screen, click “Create New Password or Forgot Password?”

Step 6: Create Password

  • Enter your email address and click “Reset Password

If the email is valid you will see the screen with “Password reset email has been sent

If your email isn’t accepted please contact [email protected]

  • Press “back to login

Step 7: Check Your Email

  • Check your email for a password reset message. 

Please allow 10 minutes for the reset email to be delivered. If you don’t see it in 10 minutes check your spam box. 

  • Click the link “Click here to reset your password“. This will open a browser window to allow you to set your own password. 

Step 8:

  • In the browser window. Touch the box for “New Password”

The password fields may auto-populate and a prompt will appear. 

If this happens you can choose “Use Strong Password” or to use your own password click “Choose My Own Password

Step 8b:

Passwords must be at least 9 characters long. We recommend using a combination of upper and lower case letters, numbers, and special symbols like ! ” ? $ % ^ & ).

To copy your password (your own or auto-populated password)

Press the eye icon so you can see the password.

Long press the visible password to bring up the “Actions” prompt.

Select “Copy

Step 9:

  • After you have copied your password press the “Save” button.

If successful you will see “Your password has been reset successfully.

  • Navigate back to the app.

Step 10:

  • From the login screen. Enter your email and new password.

 

  • If you copied the password  single press the password field and select “paste” from the prompt. 

 

  • Check the “Remember Me” box 

 

  • Press the “Log In” button. 

Contact

267 Kentlands Blvd #225
Gaithersburg, MD 20878

P. (866) 257-3008
(Monday-Friday 9:00 AM-5:00 PM EST)

E. [email protected]

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